Who we are

Jack Ewbank, trading as Traphouse Boxing Gym

Unit 61, Basepoint Business Centre
Shearway Road
Folkestone
CT19 4RH

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Email: jdeboxing@gmail.com

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For the purposes of UK data protection law, Jack Ewbank, trading as Traphouse Boxing Gym, is responsible for the personal information described in this Privacy Policy.

Information we collect

Depending on how you interact with Traphouse Boxing Gym, we may collect:

Your name

• Email address

• Telephone number

• Booking and class information

• Membership and session pack information

• Customer or member account details

• Payment and transaction information

• Enquiries and communications you send to us

• Emergency contact details

• Information provided through participation waivers

• Relevant health, injury or medical information you provide in connection with participating in our services

• Parent or guardian information for participants under 18

• Marketing preferences

• Photo or video consent preferences

• Technical information relating to your use of our website, such as device, browser and cookie information where applicable​

We only aim to collect information that is relevant to providing our services and running Traphouse Boxing Gym.

How we use your information

We may use your personal information to:

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• Manage class and 1-1 bookings

• Manage memberships and session packs

• Process payments

• Create and manage your customer or member account

• Communicate with you about your bookings or membership

• Respond to enquiries

• Administer participation waivers

• Help us provide a safe and appropriate training environment

• Contact an emergency contact where necessary

• Manage bookings and participation for customers under 18

• Send marketing communications where permitted

• Improve our website and services

• Maintain appropriate business and financial records

• Meet our legal and regulatory obligations

Our lawful bases for using your information

Under UK data protection law, we need a lawful reason for using your personal information. Depending on the circumstances, we may rely on:

Contract — Where we need your information to provide a service you've requested, such as processing a booking, administering a membership or providing a session pack.

Legal obligation — Where we need to keep or use information to meet a legal requirement.

Legitimate interests — Where using your information is reasonably necessary for running and improving Traphouse Boxing Gym, provided those interests do not override your rights and interests. This may include responding to enquiries, maintaining appropriate business records and protecting our services.

Consent — Where you have actively given us permission to use your information for a particular purpose, such as certain marketing communications or optional photo/video use. Where we rely on consent, you can withdraw it at any time.

Health and participation information

When you complete a participation waiver, we may ask you to provide relevant information about your health, injuries or medical circumstances in connection with taking part in Traphouse activities.

Health information is classed as special category personal data under UK data protection law and receives additional protection.

Where this information is necessary in connection with providing our services, we rely on performance of a contract as our lawful basis for processing and explicit consent as our condition for processing special category data under UK GDPR.

Where we rely on explicit consent, this is requested when you complete the relevant participation waiver.

We only collect information that is relevant to your participation and take additional care when handling it.

You can withdraw consent where consent is the basis on which we process your information. However, this may affect our ability to provide a service where the information is necessary for safe participation.

Under-18s

Where someone under the age of 18 takes part in Traphouse activities, we may collect information about both the participant and their parent or guardian.

This may include the participant's details, relevant participation or health information, emergency contact information and the parent or guardian's contact details and consent.

Where health information about a participant under 18 is collected, we will obtain the appropriate consent through our participation waiver process.

We use this information for purposes connected with the participant's booking, participation, safety and administration of our services.

Payments

Payments made through our website are processed using Wix Payments and/or the payment methods made available through our Wix website.

Payment card information is processed securely by the relevant payment provider, and Traphouse Boxing Gym does not store your full payment card details.

Payment and transaction records may be retained where necessary for accounting, tax, fraud prevention and legal purposes.

Marketing

We may offer you the option to receive news, offers, class updates and other marketing communications from Traphouse Boxing Gym.

Where consent is required, we will only send these communications if you have chosen to receive them.

You can unsubscribe from marketing emails at any time using the unsubscribe option included in the email or by contacting us at jdeboxing@gmail.com.

Cookies, analytics and advertising

Our website may use cookies and similar technologies to make the website function correctly and understand how it is being used.

We may also use analytics or advertising technologies, such as Google Analytics or Meta technologies. Where these technologies require consent, they will only be activated in accordance with your cookie choices.

More information about the cookies and similar technologies used on our website is available in our Cookie Policy and through our cookie consent settings.

Who we share information with

We do not sell your personal information.

We may share personal information with trusted service providers where necessary to operate Traphouse Boxing Gym, including providers that help us with:

Website hosting and management

Online bookings and memberships

Payment processing

Forms and customer accounts

Email and communications

Website analytics and advertising, where used

Professional, accounting or legal services where necessary

Our website, booking system, customer accounts and related online services are currently provided through Wix.

We may also disclose information where required by law or where necessary to establish, exercise or defend legal rights.

International transfers

Some of the technology providers we use may process information outside the UK.

Where personal information is transferred internationally, appropriate safeguards will be used where required under applicable data protection law.

How long we keep your information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including where information needs to be retained for legal, accounting, safety or dispute-resolution purposes.

Different types of information may therefore be kept for different periods, depending on factors such as the type of information, why it was collected and any legal or regulatory requirements that apply.

When information is no longer required, it will be deleted or securely disposed of where appropriate.

Keeping your information secure

We take reasonable steps to protect personal information against loss, misuse, unauthorised access, alteration or disclosure.

Where third-party systems are used to store or process information, appropriate security measures are expected to be in place.

Your rights

Depending on the circumstances and the lawful basis being used, UK data protection law gives you rights over your personal information. These may include the right to:

Ask for a copy of the personal information we hold about you

Ask us to correct inaccurate information

Ask us to delete your information in certain circumstances

Ask us to restrict how your information is used

Object to certain uses of your information

Request transfer of certain information

Withdraw consent where we rely on consent

Not every right applies in every circumstance.

To exercise your rights, contact jdeboxing@gmail.com.

Complaints

If you have concerns about how we use your personal information, please contact us first so we can try to resolve them.

You also have the right to make a complaint to the Information Commissioner's Office (ICO), the UK's data protection regulator:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

ICO website

Helpline: 0303 123 1113

Changes to this Privacy Policy

We may update this Privacy Policy from time to time, for example if our services, systems or legal obligations change.

The latest version will always be available on our website.

Contact us

If you have any questions about this Privacy Policy or how Traphouse Boxing Gym handles your personal information, contact:

Jack Ewbank, trading as Traphouse Boxing Gym

Unit 61, Basepoint Business Centre
Shearway Road
Folkestone
CT19 4RH

Email: jdeboxing@gmail.com